Privacy Policy

1. Introduction

Original Assignment Help, operated by Harviera IT Solutions ("we", "us", or "our"), is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our academic writing services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Data We Collect

We collect the following categories of personal information:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, WhatsApp number, and phone number
• Order Data: Assignment details, subject, academic level, deadline, and uploaded files
• Financial Data: Payment transaction references (we do not store full card details)
• Technical Data: IP address, browser type, device type, and usage data collected via cookies
• Communications Data: Messages sent to us via contact forms, WhatsApp, or email

3. How We Use Your Data

We use your personal data for the following purposes:

• To process and fulfil your academic writing orders
• To communicate with you about your order status and updates
• To respond to your enquiries and provide customer support
• To send you service-related notifications (not marketing without consent)
• To improve our website, services, and user experience
• To comply with our legal obligations and resolve disputes
• To detect, prevent, and address fraud or security issues

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function correctly
• Analytics Cookies: Help us understand how visitors use the site (e.g. Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

5. Third Parties

We may share your data with the following trusted third parties:

• Payment Processors: To securely handle payment transactions
• Cloud Storage Providers: To store order files and related data securely
• Analytics Providers: To analyse website usage and improve our services
• Freelance Experts: Your assignment details are shared only with the assigned expert under a strict NDA

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

6. Student Confidentiality

We understand the sensitivity of academic work. We take the following steps to protect your confidentiality:

• All experts sign a strict Non-Disclosure Agreement (NDA) before accessing any order
• Your personal details are never shared with third parties for marketing or identification purposes
• Order files are stored securely and accessible only to authorised team members and your assigned expert
• We will never disclose your identity or the nature of your order to your academic institution

7. GDPR Compliance

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under GDPR:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request that we restrict processing of your data
• Right to Portability: Request transfer of your data to another provider
• Right to Object: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us at the details below.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is typically retained for 12 months after order completion, unless you request earlier deletion.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your data is handled, please contact us: